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Customer Support Specialist
- Pay range
- $42,000 – $55,000/yr
- Location
- Remote
- Position level
- Full Time
- Posted
- Jun 8, 2026
1 of 100 applicationsEvery one is read
About the role
Answer customer questions across chat, email, and phone; resolve issues end to end and document patterns for the product team.
What you'll do
- Answer customer questions across chat
- Communicate clearly with your team and manager
- Own your daily priorities and flag blockers early
What we're looking for
Required
- Clear written communication, patience.
Preferred
- Experience in a similar role
- Ghostprep certification relevant to this function
Compensation & schedule
- Pay range
- $42,000 – $55,000/yr
- Pay period
- Per year
- Schedule
- Full-time, Monday–Friday, standard business hours with occasional flexibility.
- Position level
- Full Time
Benefits
- Health, dental, and vision from day 31
- Paid time off and paid holidays
- 401(k) with company match
- Guaranteed response within 5 business days
About Northwind Talent
Northwind Talent is a regional logistics and staffing partner known for fast, respectful hiring and guaranteed candidate responses.
- Company size
- 1-10
- Industry
- Support
- Location
- Remote-first
The Byeghost commitment
- This employer has committed to responding within 5 business days.
- Applications are capped at 100, when the cap is reached the role closes, so every application is actually seen.
- Ghostproof-certified: this employer has agreed to Byeghost's dignity standards, real pay ranges, no silent rejections, and a human review of every application.
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Customer Support Specialist
$42,000 – $55,000/yr